Frequently Asked Questions
How Often Should Carpets, Be Cleaned?
Most manufacturers recommend that carpets be professionally cleaned every 12 months. However, if you have pets, children or are subject to allergies you may need to have carpets cleaned more frequently.
Is your Due carpet cleaning time where soiling is not visible?
Is when Carpet has not been cleaned for a long period and is heavily Soiled and visible
Singles or Couples every 12 months
People with pets every 3- 6 months
Families with children every 3 Months
Why Should I Clean My Carpet?
What Is The Difference Between DRY CLEANING And STEAM CLEANING?
STEAM CLEANING, which the world’s leading carpet manufacturer Shaw Industries recommends, uses a process where cleaning agent is applied to the carpets with a sprayer and then extracted with a hot water rinse into a holding tank. This method of cleaning removes all residues and gets deep down into fibres. Dry cleaning uses a rotary machine where a pad is applied to the bottom of. The carpet can be sprayed with solution or the pad can be soaked and squeezed slightly before putting the pad on the driving brush and buff the carpet. This pad absorbs limited dirt. Shaw Industries recommend in their maintenance brochure that this type of method NOT be used on carpets as it leaves soapy residue and may distort some types of fibres.
How Long Does The Carpet Take To Dry?
Can All Stains Be Removed?
What Guarantee Does RNS Carpet Cleaning Provide?
If you are unhappy with the clean, we will re-clean the carpet for you. If you are still unhappy, we will refund your money.
Refer to RNS Guarantee for more details
RNS Quality Guarantee
Here at RNS Carpet Cleaning, we guarantee to carry out all our jobs based on Australian new-Zealand Standards AS/NZS 3733 and International standards represented by IICRC “institute of inspection cleaning and restoration certification” The IICRC is a certification and standard-setting non-profit organization for the inspection, cleaning and restoration industries. In partnership with regional and international trade associates, the IICRC serves more than 25 countries with offices in the United States, Canada, United Kingdom, Australia, New Zealand and Japan., All our technicians are trained by Jena Dyco International, the premier Australasian IICRC training provider for the specialised cleaning and restoration industry.
We at RNS have developed a system that strives for perfection that is used in our practices.
Our Guarantee to you our customers is to carry out each job within our system based on our training to very highest standard, which guarantees attention to detail and quality if we fail to meet these areas the following will occur to correct the issue.
We will first go over all job details and question asked by technician
We then ask question relating to issue then we will organize to inspect problem ASAP, your option are as follow we will re-clean and try to correct problem free of charge if you are still not 100% happy we will refund your money.